See what our Customers and Partnered Dealers have to say about us.

FAQ

Here are a few of the most frequently asked questions

Do many people use cryptocurrency?

Yes! There are over 100 million crypto users worldwide and this number is continuing to grow daily. Roughly 68 million of these users hold Bitcoin wallets.

Is it Secure?

Transacting cryptocurrency uses blockchain technology which is more secure than bank transfers or card payments.

Who are AutoCoinCars?

AutoCoinCars is a car marketplace that uniquely allows dealerships to advertise their cars for sale to cryptocurrency users. We aim to bridge the gap between car dealers and crypto customers by providing our payment processing service.

Do you sell electric vehicles?

Yes. Our wide range of European and UK dealerships stock all types of cars including electric models. If you are looking for one in particular and need help be sure to get in touch and we'll assist you.

Which Cryptocurrencies do you accept?

Our accepted crypto payment methods include, but are not limited to; Bitcoin, Litecoin, Ethereum, Binance Coin and USDT. See the full list on our Live Rates page.

How will I receive the full amount when selling a vehicle through a crypto payment?

It's as easy as accepting a bank transfer. You request the amount required. The buyer makes the payment via our exchange. Then you can either transfer the full amount immediately or leave some coins in your designated wallet as a future investment.

Who is paid the crypto? AutoCoinCars or the dealership?

AutoCoinCars is the payment processor acting on behalf of the dealership. We take the stress of the crypto transaction away from the dealership by processing the payment directly with you, the buyer. Once the payment is complete we pay the dealership in the currency they want.

What do I need to do to become a partnered dealership?

As long as you're a business, not a private seller, all you have to do is click the Sign Up button at the top of the website and fill out the dealership form. Once that's complete we'll be in touch!

I have a coin/token I'd like to list with AutoCoinCars, what do I do?

If you're looking to partner with us as an accepted crypto payment please call us on 0115 671 5007 to discuss this with our management team or email [email protected].

Do I have to pay to be a partnered dealer?

Our partnership is currently free! We do not charge dealerships for our advertising or payment processing service.

How do I purchase with crypto?

The steps to purchasing a vehicle are very simple, to read our article on how to buy a car with crypto follow this link: https://www.autocoincars.com/blog/buy-a-car-with-cryptocurrency-187

How long does it take for a dealership to receive the fiat payment?

Transactions can take up to 48 hours. However, for 90% of transactions, the funds will be with you within a few hours/the same day.

What can I do if my documents are rejected / I do not pass the verification?

Please contact us via phone or email for help with this. It may be something as simple as your images/documents not being clear enough, or it could be the wrong type of ID/documentation.

Do you sell cars for crypto in Ireland?

Yes. If you are interested in buying a car from one of our mainland partnered dealers please contact the dealer to see if they will facilitate the shipping.

Do you give tax advice?

We are not permitted to give tax under our regulations. For advice on this please contact your financial advisor or bank.

Can I buy a car for someone else?

Yes. However, you will both need to be signed up on our website to do so. For specific questions on this please contact us.

Is there a fee?

Yes. We charge a small payment processing fee. 3-8% depending on the vehicle. This is to facilitate our liquidity partners and ensures full payment can be made to the dealer.

Can I buy a car with crypto if I'm not from the UK?

Yes. However, you will need to check that the dealership you are looking to buy from will ship if they are not located near enough to you in Europe/UK.

I've seen a car I want but it is not listed with you, can you facilitate the crypto purchase?

This will depend on the platform you have seen it on. Please call or email us with the details of the vehicle and a link to it so we can try our best to help you with this.

Do I need to sign up to buy a car with my crypto?

Yes. All customers who want to make a purchase need to be signed up and have their account verified.

What checks/verification are needed?

We do KYC and AML checks for crypto purchases. This is in compliance with our regulations. If you have any issues with your account or our checks please call us on 01156715007.

How long does account verification take?

Once you have signed up on our customer portal the verification can take up to 48hours. If you upload incorrect documents this could slow the process. If you need to be verified quicker, please call us 01156715007.

Can I just pay part of the vehicle balance in crypto?

Yes. You can part pay in crypto and cash. Just let us know so that we can arrange this with the dealership for you.

Do you ship internationally?

AutoCoinCars does NOT offer car shipping. If you need delivery/shipping this needs to be discussed directly with the dealership.

Can I buy a car with a stable coin?

Yes, we do accept Tether / USDT.

Do I need to test drive the car?

You don't have to, no, but we always say it's best to take a look at the car you are buying as it is a big investment. To test drive a car, contact the dealership directly, not AutoCoinCars.

How long does the crypto transaction take?

Transactions are close to instant! The blockchain acts fast so the are generally no hold-ups like there would be with a standard bank holding your funds.

What do I get from being a partner?

You get FREE advertising, FREE payment processing, and FREE marketing support.

When do I release the vehicle?

You don't have to release the vehicle until the funds are deposited from our bank to yours.

Once I sign up, how long does it take for my dealership to go live?

The sign-up approval can take up to 48 hours to process through our system. However, we do aim to have new dealers live by the next working day.

How can I get more sales with crypto?

Firstly, once your stock is advertised with us you will be on a unique market where crypto customers come to buy cars. There are also ways you can enhance your sales through your own website and your social media. Contact our marketing team at [email protected] for help with this.

How do I sign up?

There are 2 ways you can sign up: 1. Via our sign up button on the website. 2. Request a call from our team and they will take you through the onboarding.

How is your stock advertised?

We have a custom API that allows us to draw your stock from platforms such as AutoTrader or Motors. We are constantly looking to expand the ways in which you can advertise your vehicles.